Educational Institutions, Online Businesses To Use VoIP, VPN & Video Conferencing Applications Without Any Restriction.


Islamabad: Pakistan Telecommunication Authority (PTA) has announced that all educational institutions and online businesses can use Legal Voice over Internet Protocols (VoIP), Virtual Private Networks (VPN) and video conferencing applications to carry on their online activities without any restrictions.

All legal VoIPs and VPNs and video conferencing apps such as WhatsApp, Skype, Google Meets, Zoom, Blue Jeans, Cisco WebEx, Team viewer, Meraki VPN etc are available to be used for virtual education and business.

However, as per Telecom Rules and Regulations, PTA is only taking action against those using VoIP and VPNs for terminating illegal traffic which causes loss to the exchequer. Therefore, an impression, being given through media by certain elements that PTA has blocked all VoIP, Video Conference and VPN solutions is incorrect.

Furthermore, PTA is working in close coordination with Ministry of IT and Telecom (MoIT&T) and Pakistan Software Export Board (PSEB) in facilitating and regularizing the operations of BPO / Call Center Industry. To facilitate the industry, Internet Protocols (IP) applied for white listing through relevant service providers are processed for approval within 24 hours.

PTA remains committed to serve as per its vision in ensuring that high quality ICT services are available to telecom users in Pakistan.

PTA Suspends Blocking of Mobile Devices during Corona Virus Pandemic .

In view of Corona Virus (COVID-19) pandemic and to ensure social distancing, all GSMA valid device IMEIs seen on mobile networks but currently not registered with PTA have been granted an additional 30 days for registration of their mobile devices increasing total time period required for registration from 60 days to 90 days.

The decision was taken to provide immediate ease and facilitation to the public. The blocking of such mobile devices will continue from 19th April 2020 as per their due dates and will be communicated via SMS.

As per regulations, all mobile devices being connected to local networks using local SIM are subject to registration within 60 days from 1st use of device on local mobile networks in Pakistan. However, due to extraordinary circumstances, blocking of non- registered device IMEIs, which were to be blocked between 18th March to 18th April 2020, will now start from 19 April as per due date of each device.

PTA launched Device Identification Registration Blocking System (DIRBS). The system is aimed at ensuring a healthy mobile device ecosystem in Pakistan through usage of legal devices on mobile networks. PTA has provided three mechanisms for registration of mobile devices; through website (, by dialing *8484# or visiting mobile operators’ franchises/service centers across Pakistan.


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